New Guiding Criteria and Regulations for Managing Requests and Complaints for Access to Public Information

Through Resolution 80/2024, the Agency for Access to Public Information (AAIP) approved regulations for the Management of Requests for Public Information and for the Management of Complaints for Access to Public Information, as well as the consolidated text of the Guiding Criteria and Indicators of Best Practices for applying Law 27,275 (Law on Access to Public Information).

These regulations aim to provide clear guidelines to manage requests and complaints, thus addressing the issue of previous normative fragmentation and ensuring the exercise of citizens’ right of access to public information.

Regarding the guiding criteria and indicators of best practices, the Resolution establishes the following criteria applies to the subjects of the Law on Access to Public Information:

1. determination of public interest
2. public interest right versus the validity of other specific rights or regulations
3. request for access to public information about one's own personal data
4. distinction between the avenue for accessing public information and for viewing the information
5. good faith
6. classification and declassification of information
7. tax benefits
8. guidelines for good corporate governance
9. compliance with article 32, subsection h) of Law 27,275.

Finally, the Resolution also repealed AAIP Resolutions 4/2018, 5/2018, 48/2018, 119/19, and 268/2020.

The full text of the Resolution is available here.